Your rights as a passenger. This section contains information about your compensation entitlements if your train is delayed, if you miss a connection or if your train is cancelled. It tells you how and where you can apply for compensation. You can submit a passenger rights claim for any service operated by Deutsche Bahn: S-Bahn, RB, RE, IRE, IC ← Back to More Research 587 questions people are asking about deutsche bahn. From 🇺🇸 United States in English 77 new popular searches discovered on 02 Jun Data updating in 18 days Submitting a claim to Deutsche Bahn. If you experience a cancellation or delay to a Deutsche Bahn (DB) service you will need to submit a claim to the rail operator directly. The following guidelines explain how to submit a claim using the Passenger Rights Claim Form. Deutsche Bahn will review your claim and offer reimbursement in accordance Company No. 3846791. Registered address: 3rd floor, 120 Holborn, London EC1N 2TD, United Kingdom. VAT number: 791 7261 06. Trainline, your quick & easy way to book train tickets across Europe. Save 61% on UK Rail Live Train Times Save with a Railcard Get the app. Register for "My Bahn" and set up this convenient service under the "My data and settings". Our preview shows you whether your train will be leaving on time up to 120 minutes before departure. The information is displayed in the connection overview directly alongside the relevant trains. Platform changes, possible risks to connections or train When the synthetic lady starts to talk: Press "1" any time. After a signal tone, the lady starts to talk again. Press "2" any time. That will connect you with the customer service desk for Your personal Deutsche Bahn customer account: Here you can manage your data, exchange or cancel your tickets, save itineraries and much more. Get in Touch. If you would like to find out more or have any questions about our services, please refer to our user guides or get in touch with our Autobahn experts. Autobahn User Guides. OaJs.